1. Agreement
These Terms of Service ("Terms") are a binding agreement between you and JB Malcolm LLC ("Synthvids", "we", "us") governing your access to and use of synthvids.ai and the Synthvids application (together, the "Service").
By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind it, and "you" refers to that organization.
2. Eligibility and accounts
You must be at least 18 years old to create an account. The Service is not available to anyone under 18.
You are responsible for:
- providing accurate account information and keeping it current;
- maintaining the confidentiality of your credentials;
- all activity that occurs under your account, whether or not you authorized it.
Notify us immediately at [email protected] if you believe your account has been compromised. We may suspend an account we reasonably believe to be compromised, shared in violation of these Terms, or used to abuse the Service.
One person or organization per account. You may not resell, sublicense, or share access to your account, or operate the Service on behalf of third parties as a service bureau, unless we agree in writing.
3. The Service
Synthvids provides tools to research topics, generate scripts, synthesize voiceover, generate images, render video, and — at your direction — publish the resulting videos to channels you connect.
Our research feature, Discover, retrieves publicly available material and analyses it to suggest subjects and themes for a script. It is a research and inspiration tool: scripts are newly written by a language model informed by that research, not assembled from the retrieved text. Discover does not grant you any rights in the material it retrieves.
The Service is provided on an ongoing, evolving basis. We may add, change, deprecate, or remove features. Where a change materially reduces functionality you are paying for, we will give you reasonable advance notice and, at your option, a pro-rated refund of the unused portion of your then-current billing period.
Some features may be offered as beta, preview, or experimental. These are provided as-is, may be unstable or withdrawn without notice, and are excluded from any commitment in these Terms.
4. Plans, credits, and billing
4.1 Subscriptions
Paid plans are billed in advance on a recurring monthly basis and renew automatically until cancelled. Payment is processed by Stripe; by subscribing you also agree to Stripe's terms. You authorize us to charge your payment method for each renewal until you cancel.
4.2 Credits
Usage of generation features consumes credits. Your plan includes a credit allowance each billing period, and additional credits may be purchased separately.
- Included plan credits are added to your account balance each billing period. Unused included credits remain on your account while your subscription is active.
- Separately purchased credit packs never expire and remain on your account until used or until your account is deleted.
- Credits have no cash value, are not refundable except as stated below or as required by law, and cannot be transferred between accounts.
4.3 How charges are calculated
Credits are consumed per clip generated, and different operations consume different amounts. The credit cost of an operation is shown in the application before you confirm it, and current rates are published on our pricing page.
Where a job is charged in advance against an estimate, the amount charged at the start of the job is a maximum. If the completed job consumes fewer credits than estimated, the difference is returned to your balance automatically. We will not charge you more than the amount quoted for that job.
Regenerating a clip produces new output and consumes credits at the applicable rate for that operation. Regeneration is a new generation, not a correction of a previous one. The first two AI-scene regenerations of each render are included at no credit cost; regenerations beyond those consume credits at the applicable rate, shown in the application before you confirm. The included allowances themselves — these regenerations, and the auto-short included with a longform render — are not subject to a per-day limit. Other actions, such as research scrapes and script generations, are subject to per-day or per-month limits that vary by plan, as shown on the pricing page or in the application, and we may introduce limits on any action where necessary to prevent abuse or protect the Service.
If a job fails due to a fault in the Service, the credits for that job are returned to your balance. Credits consumed by a job that completes successfully are not returned, including where you are dissatisfied with the creative result.
4.4 Cancellation and refunds
You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period; you keep access until then. We do not provide pro-rated refunds for partial periods except where required by law or as stated in Section 3.
We offer a full refund on a first subscription payment if requested within 7 days of the initial charge and fewer than 3 credits have been used. To request a refund, contact [email protected] with your account email.
4.5 Price changes
We may change pricing. Changes take effect at your next renewal and we will give you at least 30 days' notice by email. Continuing to use the Service after the change takes effect constitutes acceptance. Credit packs already purchased are not affected.
4.6 Taxes and failed payments
Prices exclude taxes unless stated. You are responsible for any applicable sales, use, VAT, or similar taxes. If a payment fails, we may retry, suspend access until payment succeeds, and after 14 days treat the account as cancelled.
5. Your content
5.1 Ownership
You own your Inputs and your Outputs.
"Inputs" means anything you provide: prompts, scripts, source material, reference images, voice samples, channel configuration. "Outputs" means the scripts, audio, images, and video the Service generates from your Inputs at your direction.
As between you and us, you retain all rights you hold in your Inputs and, to the extent permitted by law, we assign to you all rights we may have in the Outputs generated for your account.
5.2 The licence you give us
You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit, adapt, and process your Inputs and Outputs solely to operate and provide the Service to you — including transmitting them to the service providers listed in our Privacy Policy, rendering them, storing them, and publishing them to channels you direct us to publish to. This licence ends when the content is deleted from our systems, except for backups retained for the period stated in our Privacy Policy.
We do not use your Inputs or Outputs to train AI models. We will not use your content for marketing or public display without your separate, express permission.
5.3 Your representations about Inputs
You represent and warrant that:
- you own your Inputs or have all necessary rights and permissions to provide them;
- your Inputs and their use by the Service do not infringe any copyright, trademark, publicity, privacy, or other right of any third party;
- if your Inputs contain a person's voice, likeness, or name, you have that person's consent as required by law;
- your use of any source material complies with that material's licence terms and with the terms of the platform it came from.
Source material is your responsibility. Discover and other features can retrieve and work with material you point them at. We do not review that material, verify its licensing, or grant you any rights in it. Different sources carry different obligations — some are in the public domain, some require attribution, some impose share-alike conditions, and some prohibit reuse entirely. Determining which applies to your project, and complying with it, is your responsibility. We also do not verify that retrieved material is accurate, current, or true.
5.4 Storage
We may impose storage limits by plan and may delete generated media according to the retention periods in our Privacy Policy. Synthvids is not a backup service. Download anything you need to keep.
6. AI-generated output
You acknowledge and agree that:
- Output is generated, not verified. Scripts and narration may contain statements that are inaccurate, outdated, misleading, or fabricated. Images and video may contain visual errors. You are responsible for reviewing all Output before publishing it.
- Output is a retelling, not a reproduction. Where a script is written from source material — material you paste in, or material Discover retrieved — a language model writes original narration from it. The result is not a faithful transcription and not a verified account: details may be omitted, compressed, reordered, or framed for narrative effect, and a script may close on an open question the source does not answer. Short fragments of the source can carry through close to word-for-word, including headlines, quoted speech, and public forum comments. Treat the narration as an interpretation of the source, not as a factual record of it, and review it against the source before publishing.
- Output may not be unique. Similar prompts can produce similar results for different users. We do not warrant that any Output is original, novel, or free of resemblance to third-party works, and we make no representation about whether Output is protectable by copyright in your jurisdiction.
- Output may be unsuitable. Generative systems occasionally produce results that are offensive, incorrect, or off-brief. Credits consumed by such results are not refundable beyond the terms of Section 4.3.
- You are the publisher. Once you publish Output, you are responsible for it under the law and under the policies of the platform you publish to, including any disclosure requirements for synthetic or AI-generated media.
7. Acceptable use
You may not use the Service to create, generate, or publish content that:
- depicts a real, identifiable person saying or doing something they did not, where the result is intended or likely to deceive;
- impersonates any person or organization, or falsely implies endorsement, affiliation, or authorship;
- sexualizes minors in any way, or depicts minors in a sexual or suggestive context — this is prohibited absolutely and will result in immediate termination and, where required, referral to law enforcement;
- constitutes sexual content, graphic violence, or gore;
- harasses, threatens, defames, or incites violence or hatred against any person or group;
- promotes self-harm, disordered eating, or suicide;
- spreads demonstrably false information about elections, public health, or ongoing emergencies;
- infringes copyright, trademark, or other intellectual property rights;
- violates the terms or policies of any platform you publish to.
You also may not:
- reverse engineer, decompile, or attempt to derive the Service's models, prompts, or underlying systems;
- scrape, spider, or bulk-extract from the Service;
- circumvent credit limits, rate limits, plan restrictions, or access controls;
- use automated means to create accounts, or create accounts to evade a suspension;
- resell Service output as an automated generation service to third parties without our written agreement;
- use the Service in a way that impairs it for others, or that violates any applicable law.
We may investigate suspected violations and may remove content, restrict features, suspend, or terminate accounts. Where practical and lawful, we will tell you why.
8. Third-party services and connected accounts
8.1 Generally
The Service integrates with third-party services. Your use of those services is governed by their own terms, and we are not responsible for their availability, performance, or acts.
8.2 YouTube
Publishing to YouTube uses YouTube API Services. By using that feature you agree to be bound by the YouTube Terms of Service, and you acknowledge that data handled by Google is governed by the Google Privacy Policy.
You may revoke Synthvids' access to your Google account at any time via https://security.google.com/settings/security/permissions, and may disconnect a channel from within Synthvids at any time. You remain responsible for ensuring that anything you publish complies with YouTube's Terms of Service and Community Guidelines, including its policies on synthetic media disclosure, spam, and repetitious content.
8.3 Your own API keys
If you supply your own third-party API keys, you authorize us to use them solely to perform the operations you request. You remain responsible for the costs those providers charge you and for complying with their terms. We store such keys with strict access controls; column-level encryption is being implemented. You provide them at your own risk and should revoke and rotate them if you stop using the Service.
9. Intellectual property in the Service
The Service itself — including its software, interface, design, documentation, and the Synthvids name and marks — belongs to us and our licensors. Nothing in these Terms transfers any right in it to you. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms for the duration of your subscription.
You may not use our name or marks without permission, except to accurately identify Synthvids as a tool you used.
10. Copyright complaints
If you believe content on the Service infringes your copyright, send a notice under the DMCA to our designated agent at [email protected] including: your contact details; identification of the work; identification of the material and its location; a statement of good-faith belief that the use is unauthorized; a statement under penalty of perjury that the notice is accurate and you are authorized to act; and your signature.
We will respond to valid notices, may remove the material, and will terminate the accounts of repeat infringers. Counter-notices may be sent to the same address.
11. Suspension and termination
By you. Cancel at any time under Section 4.4. You may request account deletion at any time; we will delete your data in accordance with our Privacy Policy.
By us. We may suspend or terminate your access immediately if you materially breach these Terms, if we are required to by law, or if your use poses a security, legal, or financial risk to us or other users. For less serious breaches we will give you notice and a reasonable chance to fix the problem first.
If we terminate your account other than for breach, we will refund the unused portion of your current billing period. If we terminate for breach, no refund is due.
On termination: your right to use the Service ends; we may delete your content after 30 days; and Sections 5.1, 6, 9, 12, 13, 14, and 15 survive.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, or error-free, that Output will be accurate, original, or fit for your purpose, or that any particular result — including views, revenue, monetization, or platform approval — will be achieved. We are not responsible for the acts of any platform you publish to, including demonetization, strikes, removal, or termination of your channel.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD 100.
These limits apply regardless of the theory of liability and do not apply to your obligations under Section 14 or to either party's liability for fraud, gross negligence, or willful misconduct.
14. Indemnification
You will defend, indemnify, and hold harmless Synthvids and its officers, employees, and agents from any claim, demand, loss, or expense (including reasonable legal fees) arising out of or relating to:
- your Inputs, your Outputs, or anything you publish;
- your breach of these Terms or of your representations in Section 5.3;
- your violation of any law or of any third party's rights;
- your use of any source material or third-party content.
We will notify you of any such claim, give you control of the defence (subject to our right to participate with our own counsel), and cooperate reasonably. You may not settle in a way that imposes any obligation or admission on us without our consent.
15. Governing law and disputes
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules.
Any dispute will be brought exclusively in the state or federal courts located in San Joaquin County, California, and both parties consent to personal jurisdiction there.
If you are a consumer resident in the EEA or UK, nothing here deprives you of the protection of mandatory local law or of the right to bring proceedings in your place of residence.
16. General
Changes. We may update these Terms. For material changes we will give at least 30 days' notice by email or in-app before they take effect, and they apply prospectively. If you do not accept a change, cancel before it takes effect; your sole remedy is cancellation and a refund of any unused prepaid period.
Entire agreement. These Terms and the Privacy Policy are the entire agreement between us regarding the Service and supersede prior discussions.
Severability. If a provision is unenforceable, it is modified to the minimum extent necessary and the rest remains in force.
No waiver. Failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control, including outages of upstream providers, infrastructure failures, or unavailability of compute capacity.
Notices. We will send notices to the email on your account. You should send notices to [email protected].
17. Contact
JB Malcolm LLC
c/o Northwest Registered Agent, 2108 N St, Ste N, Sacramento, CA 95816